At Equinox, we design jewelry that balances elegance with meaning—offering pieces that speak to connection, individuality, and timeless style. Our online collection includes thoughtfully crafted options for women, men, and couples alike, making it easy to find something that feels personal and expressive. With clear pricing and quality you can trust, Equinox makes meaningful jewelry more accessible than ever.

To keep your Equinox jewelry pieces looking their best, store them in a dry place away from moisture and direct sunlight. Avoid contact with water, lotions, perfumes, or harsh chemicals, as these can cause fading or wear over time. After wearing, gently wipe your pieces with the anti-oxidizing cleaning cloth included in your order—they're specially designed to help maintain shine and remove buildup. For added protection, store each piece separately to prevent scratching or tangling.

Currently, we do not offer customization for all items, but we occasionally release limited-edition custom designs. Stay tuned for updates on special collections!

As we release jewelry in limited drops, items often sell out quickly. To stay updated on availability, sign up for our newsletter or follow us on social media for real-time restocks and releases.

Yes! At Equinox, we are committed to sustainability. Our materials are ethically sourced, and we strive to minimize our environmental impact throughout the design and production process.

Orders are typically processed and shipped within 1–3 days. After that, delivery usually takes 3–7 business days depending on your location. Once your order ships, you'll receive a tracking number so you can follow its progress all the way to your door.

We offer a 14-day return window from the date your order is delivered. If you're not completely satisfied, you can return your item for a refund or exchange, as long as it’s unused and in its original packaging. To start a return, contact us with your order number and reason for the return—we’ll guide you through the rest. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.